Privacy Policy
Effective Date: April 17, 2026
1. Introduction
This Privacy Policy describes how Epic IT (“Company,” “we,” “us,” or “our”) collects, uses, discloses, and protects your information when you visit our website or use our IT services.
By accessing our website or engaging our services, you agree to the terms of this Privacy Policy.
2. Information We Collect
We may collect personal and business information that you voluntarily provide to us, including:
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Name, email address, phone number, and business address
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Company name, job title, and industry details
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Service inquiries, consultation requests, and communications
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Billing and payment information
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Credentials or technical data necessary to deliver IT services
We may also automatically collect certain technical information when you use our website, such as:
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IP address and device information
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Browser type and settings
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Website usage data and interactions
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Referring URLs and search terms (epicitninja.com)
3. How We Use Your Information
We use the information we collect to:
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Provide, operate, and maintain our IT services
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Respond to inquiries and customer support requests
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Manage client relationships and communications
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Process payments and fulfill contractual obligations
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Improve website functionality, security, and user experience
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Comply with legal and regulatory requirements
4. Sharing of Information
We do not sell your personal information.
We may share information in the following circumstances:
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With trusted service providers who assist in delivering our services
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When required by law or to protect legal rights
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In connection with a business transaction (e.g., merger or acquisition)
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With your consent or at your direction
5. Data Security
We implement reasonable technical and organizational safeguards to protect your information from unauthorized access, disclosure, or misuse.
Access to sensitive information is restricted to authorized personnel who require it to perform their job duties. (epicitninja.com)
6. Data Retention
We retain personal information only for as long as necessary to:
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Fulfill the purposes outlined in this policy
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Comply with legal obligations
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Resolve disputes and enforce agreements
7. Your Privacy Rights
Depending on your location, you may have rights regarding your personal information, including:
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Access to the data we hold about you
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Request correction of inaccurate information
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Request deletion of your personal data
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Object to or restrict certain processing
To exercise these rights, please contact us using the information below.
8. Cookies and Tracking Technologies
Our website may use cookies or similar technologies to enhance user experience and analyze website traffic.
You can control cookie preferences through your browser settings.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.
10. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
11. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be effective upon posting on this page with an updated effective date.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Epic IT
2114 NW 40th Terrace
Suite B-4
Gainesville, FL 32605
[email protected]
