Do you need a quick solution to a technical problem?
With our live remote-assistance tool, a member of our support team can view your desktop and share control of your mouse and keyboard to get you on your way to a solution.
How to Get Support:
Call Us!
352-240-1281
A member of our support team will talk with you first to determine the nature of the problem.
How It Works:
Step 1:
Once on the phone, you will be directed back to this page after your support representative provides you with a unique connection code.
You will then enter the code in the field below and click the Click Here button to initiate the screen-sharing session.
Step 2:
You are prompted to download a small virus-free plug-in.
Step 3:
With your permission, your support representative can view your screen and share control of your mouse and keyboard.
Step 4:
You are in full control of your computer at all times.
You always have overriding control of your mouse and keyboard, and you can end the screen-sharing session at any time.